At TemplifyPro, we provide digital products (templates and design resources). Since these are downloadable items, all sales are considered final.
No Refunds
Once a product has been purchased and downloaded, we do not offer refunds under any circumstances such as:
Change of mind (“mann badal gaya”)
Not using the product after purchase
Purchasing by mistake
Exceptions – Defective or Unusable Products
If there is a technical issue with the product that makes it completely unusable, and our support team is unable to resolve the problem, we may consider a refund on a case-by-case basis.
Support Before Refunds
Before a refund can be considered, customers are required to contact our support team.
We will first try to resolve the issue by providing assistance, fixes, or alternative solutions.
Only if the issue remains unresolved, a refund may be approved.
Final Decision
All refund decisions are made at the sole discretion of TemplifyPro.
Approved refunds (if any) will be processed back to the original payment method within a reasonable timeframe.